All 4 Community ("Organization," "we," "us," or "our") is dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information gathered through our website (www.all4community.org), community intake forms, partner programs, and related social care support services.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you or your household ("Personal Information"):

• Contact Information: Full legal name, phone number, email address, and home address.

• Intake & Support Program Data: Date of birth, household composition, demographic information, insurance details, assistance eligibility documents, and program-specific requests (e.g., nutrition assistance, healthcare referrals, care management, Medicaid pooled trust support).

• Automated Device & Technical Data: IP address, browser type, device identifiers, referring URLs, pages visited, and interaction data collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for community coordination and operational purposes, including:

• Assessing eligibility and coordinating social care services, healthcare referrals, nutrition programs, and community resources.

• Contacting you regarding your inquiries, service requests, application statuses, and program updates.

• Connecting you with authorized care providers, partner organizations, and community resources.

• Delivering informational communications, service alerts, and community announcements in accordance with applicable laws.

• Enhancing website performance, analyzing usage trends, and optimizing community service delivery.

• Complying with legal, grant-reporting, and regulatory obligations.

3. SMS Text Messaging & Communications (TCPA / A2P 10DLC Compliance)

If you provide your mobile phone number through our contact forms or intake requests, you may consent to receive text messages (SMS/MMS) from All 4 Community.

• Message Scope: Texts may include appointment reminders, service updates, program alerts, and follow-up support.

• Message & Data Rates: Standard message and data rates may apply based on your carrier plan. Message frequency varies according to your requests and program involvement.

• Opt-Out Instructions: You may unsubscribe at any time by replying STOP to any text message. Reply HELP for assistance, or contact us directly.

• Strict Non-Sharing Policy: No mobile phone numbers, SMS opt-in data, or consent records will be sold, rented, leased, or shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

4. How We Share Your Information

We do not sell your personal data. We share your information solely to facilitate support and meet operational standards:

• Community Partners & Service Providers: Trusted community partners, social care network affiliates, healthcare professionals, and pooled trust coordinators solely to deliver the services you requested.

• Operational Vendors: Third-party technology platforms acting on our behalf (e.g., website hosts, database systems, SMS messaging providers) under strict confidentiality agreements.

• Legal & Regulatory Obligations: State, federal, or local government authorities when strictly required by law, subpoena, public health mandate, or to protect the safety and rights of community members.

5. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to facilitate site functionality and evaluate user engagement. You can configure your browser to block or delete cookies; however, some site features may not function as intended without them.

6. Data Protection & Security

We enforce physical, administrative, and technical safeguards designed to protect personal information against unauthorized access, loss, alteration, or disclosure. While we take every reasonable measure to protect your data, no internet transmission or electronic storage method can guarantee absolute security.

7. Children’s Privacy (COPPA)

Our website and online intake forms are intended for general adult audiences and caregivers. We do not knowingly collect personal data online directly from children under the age of 13 without verified parental or legal guardian consent.

8. Your Privacy Rights & Choices

You have the right to:

• Request access to the personal information we hold about you.

• Request corrections to inaccurate, incomplete, or outdated details.

• Opt out of email newsletters by clicking the "Unsubscribe" link, or text communications by replying "STOP."

• Request the deletion of your personal data, subject to legal, regulatory, or grant-compliance retention obligations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational or regulatory changes. Updated versions will be published on this page with an updated "Last Updated" date.

10. Contact Us

For questions, requests, or concerns regarding this policy, contact us at:

All 4 Community

532 Neptune Ave

Brooklyn, NY 11224

Phone: +1 (888) 399-4255

Website: www.all4community.org